Pricing & Estimating
March 5, 2014 by admin
Filed under
Pricing
We charge $125/hr and we provide our expertise on-demand, so whenever you need help, we schedule an appointment, find out what you need, and accomplish it for you, most times right there and then while on the phone with you. On larger projects we’ll determine the requirements with you, write up a scope, and provide you with an estimate.
The Estimating Process
At no point should a Snapptraffic Consulting invoice surprise you. When we first engage you, we will develop a roadmap together. This will serve as a guide to keep us moving in the right general direction, and our initial estimate is prepared from that. You will not; however, be billed for this time. We will estimate projects before undertaking them so that you can approve them beforehand. You are billed for whatever work is accomplished on your behalf including the time spent doing discovery with you towards a specific project; all accomplished during online meetings with you and/or your team.
During the iterative process, you are in control and well informed of the time being spent. We are continually estimating the time involved as each project step along the roadmap is undertaken. During each call we note specific items that need to be done. When the call is over, an “Action Item” will be created and sent which details the work to be done and estimates the time required to do it. If you approve that Action Item, we begin.
Where possible, and if desired, we will identify work that does not require our Salesforce.com expertise and which can be accomplished by your company internally to cut down on hours required. We are happy to train you to do anything that we might otherwise do for you.
Our Commitment
Our commitment to our clients is to provide the most value possible for the expense incurred. Our underlying guarantee is to only charge clients for that which they agree adds value to their system. If you are not satisfied with the work accomplished, you will not be billed.
Where possible, and if desired, we will identify work that does not require our Salesforce.com expertise and which can be accomplished by your company internally to cut down on hours required. We are happy to train you to do anything that we might otherwise do for you.
100% Satisfaction Guaranteed
- We Insist that You Receive Value From Every Consulting Session
- If You Are Not Satisfied, You Will Not Be Billed
It matters to us that you receive value from every session we have together or from every hour that we spend working on your system when we are not together. If you are not satisfied with our work, we will remove that charge from your bill.
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